Keep Design Dreams Flowing – Join Us as a Retail Outlet Advisor at Graham & Brown

Location: Padiham

Hours: 24 per week (typically 3 days; weekend working required)
Duration: 12-month fixed term (Maternity Cover)
Pay: £12.39 – £12.90 per hour

About Us

Join Graham & Brown – a place where your ideas matter, your growth is supported, and your future is valued.

At Graham & Brown, we’ve been leading the way in premium wallpaper, paint, and home décor since 1946. As a family-owned business, we pride ourselves on creating a workplace where people come first – where creativity and collaboration are part of everyday life.

The Opportunity

We are now looking for a confident, creative, and customer-focused Retail Outlet Advisor to join our Padiham team on a part-time basis to cover maternity leave. You’ll play a key role in delivering an exceptional shopping experience and inspiring our customers with beautiful design advice.

This is a fixed-term position, working 24 hours per week across 3 days. Weekend availability is essential.

What You’ll Be Doing

• Providing first-class service to retail and trade customers, both in-store and by phone
• Offering expert product knowledge and design-led advice
• Displaying and maintaining stock to its full potential
• Mixing paint to exact formulas using in-store machinery
• Managing till operations, handling cash, and balancing daily takings
• Keeping the outlet clean, safe, and visually appealing
• Replenishing stock from the warehouse
• Maintaining up-to-date knowledge of new products and promotions
• Supporting the wider outlet team and contributing to a positive team culture

What We’re Looking For

• Previous experience in retail or customer service
• Strong communication and interpersonal skills
• Confidence using tills and basic computer systems (Microsoft Word and Excel)
• A proactive and friendly approach to customer interaction
• Accuracy with cash handling and order processing
• A flexible team player who can adapt to a range of daily demands
• Interest in interiors or design is a bonus

The Perks

We offer a range of excellent benefits, including:

• 28 days’ holiday entitlement, inclusive of Bank Holidays (pro-rated for part-time hours) – work hard and play hard.
• Birthday day off – because you deserve to celebrate in style!
• Rewarding bonus scheme – because we want you to thrive.
• Generous colleague, friends and family discount on all Graham & Brown products (up to 60%) – perfect for giving your home a makeover.
• Access to a colleague discount portal – because we all love to shop, right?
• Employee Assistance Programme – for all that life throws at you.
• Generous pension, totalling 10% – because your future matters.
• Life Assurance – for extra peace of mind.
• A supportive and passionate team culture – because we spend a lot of our time at work.

Our Padiham Outlet trades 7 days a week, so we’re looking for someone who can offer flexibility across all trading hours.

Apply now and help us open the doors to something exciting. Your future as a Retail Outlet Advisor with Graham & Brown starts here.